FAQ
Frequently Asked Questions
How long does shipping take?
Orders are usually processed within 1–3 business days.
Estimated delivery times depend on your location:
United States: 7–15 business days
International: 10–20 business days
Shipping times may vary due to customs clearance, weather conditions, or carrier delays.
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email.
You can track your package at:
Can I change my order?
If you need to modify your order, please contact us within 24 hours of placing your order.
Once an order has been shipped, we may not be able to make changes.
What if I receive a damaged item?
If your item arrives damaged, please contact us within 14 days of delivery and include:
• Your order number
• A photo of the damaged item
Our support team will assist you with a replacement or refund.
What if I entered the wrong address?
Please contact us as soon as possible. If the order has not yet been shipped, we can help update your address.
How do I contact customer support?
You can reach our support team by email:
We typically respond within 24–48 hours.